{"id":241578,"date":"2026-03-16T14:00:23","date_gmt":"2026-03-16T13:00:23","guid":{"rendered":"https:\/\/microsensys.adfera.de\/support\/"},"modified":"2026-04-10T00:11:54","modified_gmt":"2026-04-09T22:11:54","slug":"support","status":"publish","type":"page","link":"https:\/\/microsensys.de\/en\/support\/","title":{"rendered":"Support"},"content":{"rendered":"<div class=\"et_pb_section_0 et_pb_section et_section_regular et_flex_section preset--module--divi-section--default\">\n<div class=\"et_pb_row_0 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_0 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><h1 style=\"text-align: center\">We help. Anytime. <\/h1>\n<\/div><\/div>\n\n<div class=\"et_pb_text_1 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-text--72rw9r19df\"><div class=\"et_pb_text_inner\"><p style=\"text-align: center\">This page is the first point of contact for questions and issues regarding our products and services. Browse through the FAQ, use the chat bot for direct assistance, or send us a message via the form.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_0_wrapper preset--module--divi-button--gd07jyv34k_wrapper\"><a class=\"et_pb_button_0 et_pb_button et_pb_bg_layout_light et_animated et_pb_module et_block_module preset--module--divi-button--gd07jyv34k\" href=\"#chatbot\" data-interaction-trigger=\"brcesojf48\">To the Chatbot<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_section_1 et_pb_section et_section_regular et_flex_section preset--module--divi-section--default\" id=\"chatbot\">\n<div class=\"et_pb_row_1 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_1 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_code_0 et_pb_code et_pb_module\"><div class=\"et_pb_code_inner\"> <style>\n  .docsbot-fullscreen {\n    width: 100%;\n    height: 80vh;\n    overflow: hidden;\n    border-radius: 30px;\n    border: 1px solid white;\n  }\n  <\/style>\n\n  <div class=\"docsbot-fullscreen\">\n    <div id=\"docsbot-widget-embed\" style=\"width:100%;height:100%;\"><\/div>\n  <\/div>\n\n  <script type=\"text\/javascript\">window.DocsBotAI=window.DocsBotAI||{},DocsBotAI.init=function(e){return new Promise((t,r)=>{var\n  n=document.createElement(\"script\");n.type=\"text\/javascript\",n.async=!0,n.src=\"https:\/\/widget.docsbot.ai\/chat.js\";let\n  o=document.getElementsByTagName(\"script\")[0];o.parentNode.insertBefore(n,o),n.addEventListener(\"load\",()=>{let n;Promise.all([new\n  Promise((t,r)=>{window.DocsBotAI.mount(Object.assign({}, e)).then(t).catch(r)}),(n=function e(t){return new\n  Promise(e=>{if(document.querySelector(t))return e(document.querySelector(t));let r=new MutationObserver(n=>{if(document.querySelector(t))return\n  e(document.querySelector(t)),r.disconnect()});r.observe(document.body,{childList:!0,subtree:!0})})})(\"#docsbotai-root\"),]).then(()=>t()).catch(r)}),n.addE\n  ventListener(\"error\",e=>{r(e.message)})})};<\/script>\n  <script type=\"text\/javascript\">\n    DocsBotAI.init({\n      id: \"0uP5DA7psDJvtQJj9tdG\/qWOFxtlNwIeyGLpcFgwW\",\n      options: {\n        labels: {\n          firstMessage: \"What can I help you with?\",\n          inputPlaceholder: \"Type your question...\",\n          sources: \"Sources\",\n          helpful: \"Helpful\",\n          unhelpful: \"Not helpful\",\n          getSupport: \"Contact Support\",\n          suggestions: \"Suggested questions\",\n          close: \"Close\",\n          resetChat: \"Reset chat\"\n        }\n      }\n    });\n  <\/script><\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_section_2 et_pb_section et_section_regular et_flex_section preset--module--divi-section--default\">\n<div class=\"et_pb_row_2 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_2 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_2 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-text--ylmmvwaaza\"><div class=\"et_pb_text_inner\"><p>First Steps<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_text_3 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><h2>Most frequent questions and answers<\/h2>\n<\/div><\/div>\n\n<div class=\"et_pb_text_4 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><nav aria-label=\"FAQ Schnellnavigation\">\n<ul>\n<li><a href=\"#bestellungen\">Orders and Policies<\/a><\/li>\n<li><a href=\"#dienstleistungen\">Services<\/a><\/li>\n<li><a href=\"#produkte\">Products and Hardware<\/a><\/li>\n<li><a href=\"#technische-funktionen\">Technical Features<\/a><\/li>\n<li><a href=\"#lesegeraete\">Readers and Connectivity<\/a><\/li>\n<li><a href=\"#sensoren-transponder\">Sensors and Transponders<\/a><\/li>\n<li><a href=\"#allgemein\">General Questions<\/a><\/li>\n<li><a href=\"#software\">Software<\/a><\/li>\n<li><a href=\"#installationen\">Installation Links<\/a><\/li>\n<\/ul>\n<\/nav>\n<\/div><\/div>\n\n<div class=\"et_pb_text_5 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-text--default\" id=\"bestellungen\"><div class=\"et_pb_text_inner\"><h3>Orders and Policies<\/h3>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_0 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_animated et_pb_module et_block_module preset--module--divi-toggle--xjmuxz329x\"><h3 class=\"et_pb_toggle_title\">How can I contact microsensys?<\/h3><div class=\"et_pb_toggle_content clearfix\"><p>You can contact us at info@microsensys.de or by phone at +49 361 598 740 for general inquiries. Please use sales@microsensys.de for orders and support@microsensys.de for technical questions and issues. <\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_1 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_animated et_pb_module et_block_module preset--module--divi-toggle--xjmuxz329x\"><h3 class=\"et_pb_toggle_title\">How do I order?<\/h3><div class=\"et_pb_toggle_content clearfix\"><p>Orders for devices, software, and services can be placed via email at sales@microsensys.de. Please specify your application, product inquiry, and technical requirements. If you wish to start a medium or long-term project with us, please use info@microsensys.de or call us directly (+49 361 598 740).  <\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_2 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_animated et_pb_module et_block_module preset--module--divi-toggle--xjmuxz329x\"><h3 class=\"et_pb_toggle_title\">Are there minimum order quantities?<\/h3><div class=\"et_pb_toggle_content clearfix\"><p>Some of our products have production-related minimum order quantities. Please contact us at info@microsensys.de for more information. Unit prices also decrease with increasing order volume.  <\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_3 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_animated et_pb_module et_block_module preset--module--divi-toggle--xjmuxz329x\"><h3 class=\"et_pb_toggle_title\">Can I test the hardware before a full purchase?<\/h3><div class=\"et_pb_toggle_content clearfix\"><p>We recommend purchasing one of our \"Plug-and-Play\" starter kits for a quick start. Most of our standard products can be borrowed free of charge for a specified period for testing purposes. <\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_4 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_animated et_pb_module et_block_module preset--module--divi-toggle--xjmuxz329x\"><h3 class=\"et_pb_toggle_title\">How do I dispose of used and\/or defective hardware?<\/h3><div class=\"et_pb_toggle_content clearfix\"><p>Please return our data loggers and readers to us at the end of their lifespan or hand them over to special waste collection, as many contain an integrated lithium battery. TAGs and labels without batteries can be disposed of according to your country's electronic waste laws. <\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_5 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_animated et_pb_module et_block_module preset--module--divi-toggle--xjmuxz329x\"><h3 class=\"et_pb_toggle_title\">Where can I find policies and legal documents?<\/h3><div class=\"et_pb_toggle_content clearfix\"><p>All our legal documents are available via the website footer. Certificates and standards (ISO, DIN, etc.) can be found at the end of this FAQ. <\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_6 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_animated et_pb_module et_block_module preset--module--divi-toggle--xjmuxz329x\"><h3 class=\"et_pb_toggle_title\">What are your delivery and payment terms?<\/h3><div class=\"et_pb_toggle_content clearfix\"><p>New customers in Germany: Payment 14 days after receipt of invoice.<br \/>\nNew customers outside Germany: Prepayment required before delivery.<br \/>\nWe exclusively accept payments via bank transfer. Please refer to the invoice for our bank details. Our goods are shipped EXW (Erfurt, Germany) by default. You are welcome to choose your own transport service provider or commission us for shipping.   <\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_7 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_animated et_pb_module et_block_module preset--module--divi-toggle--xjmuxz329x\"><h3 class=\"et_pb_toggle_title\">When will my order arrive?<\/h3><div class=\"et_pb_toggle_content clearfix\"><p>If microsensys handles the shipping of your order, you will receive a tracking number from us.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_1_wrapper preset--module--divi-button--ndf5nnvmbj_wrapper\"><a class=\"et_pb_button_1 et_pb_button et_pb_bg_layout_light et_animated et_pb_module et_block_module preset--module--divi-button--ndf5nnvmbj\" href=\"#form\" data-icon=\"5\">Contact Support<\/a><\/div>\n\n<div class=\"et_pb_text_6 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-text--default\" id=\"dienstleistungen\"><div class=\"et_pb_text_inner\"><h3>Services<\/h3>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_8 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_animated et_pb_module et_block_module preset--module--divi-toggle--xjmuxz329x\"><h3 class=\"et_pb_toggle_title\">What services do you offer?<\/h3><div class=\"et_pb_toggle_content clearfix\"><p>We offer software tools, SDKs, individual integration, and comprehensive support for TELID\u00ae sensors and industrial RFID components. There are also various options for visual customization, such as laser engraving or labeling. <\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_9 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_animated et_pb_module et_block_module preset--module--divi-toggle--xjmuxz329x\"><h3 class=\"et_pb_toggle_title\">Do you offer custom development?<\/h3><div class=\"et_pb_toggle_content clearfix\"><p>Yes. We develop customized RFID and sensor solutions for your application \u2013 from small design changes to complete system concepts. Depending on the scope, it may be beneficial to start a project with us.  <\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_10 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_animated et_pb_module et_block_module preset--module--divi-toggle--xjmuxz329x\"><h3 class=\"et_pb_toggle_title\">Can you help with integration into our existing system?<\/h3><div class=\"et_pb_toggle_content clearfix\"><p>Certainly. Our engineers support integration via SDKs, APIs, hardware drivers, and custom programming for Windows, Android, iOS, and embedded systems. <\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_11 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_animated et_pb_module et_block_module preset--module--divi-toggle--xjmuxz329x\"><h3 class=\"et_pb_toggle_title\">Does microsensys offer software tools for testing its devices?<\/h3><div class=\"et_pb_toggle_content clearfix\"><p>Yes. We offer free demo software, SDKs, hardware drivers, and documentation in our Service\/Download Portal at microsensys.de\/downloads. <\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_2_wrapper preset--module--divi-button--ndf5nnvmbj_wrapper\"><a class=\"et_pb_button_2 et_pb_button et_pb_bg_layout_light et_animated et_pb_module et_block_module preset--module--divi-button--ndf5nnvmbj\" href=\"#form\" data-icon=\"5\">Contact Support<\/a><\/div>\n\n<div class=\"et_pb_text_7 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-text--default\" id=\"produkte\"><div class=\"et_pb_text_inner\"><h3>Products and Hardware<\/h3>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_12 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_animated et_pb_module et_block_module preset--module--divi-toggle--xjmuxz329x\"><h3 class=\"et_pb_toggle_title\">What can I measure?<\/h3><div class=\"et_pb_toggle_content clearfix\"><p>TELID\u00ae products can measure temperature, pressure, humidity, vibration, acceleration, and more.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_13 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_animated et_pb_module et_block_module preset--module--divi-toggle--xjmuxz329x\"><h3 class=\"et_pb_toggle_title\">Can I integrate custom OEM modules into my own devices?<\/h3><div class=\"et_pb_toggle_content clearfix\"><p>Yes. Examples include: <\/p>\n<ul>\n<li>iID\u00ae board Q8\/Q10<\/li>\n<li>iID\u00ae board U70<\/li>\n<li>iID\u00ae module UNI13<\/li>\n<li>iID\u00ae board M5570<\/li>\n<\/ul>\n<p>These modules support I\u00b2C, RS232TTL, and USB, making them ideal for embedded systems.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_14 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_animated et_pb_module et_block_module preset--module--divi-toggle--xjmuxz329x\"><h3 class=\"et_pb_toggle_title\">How long does the battery last in TELID\u00ae data loggers?<\/h3><div class=\"et_pb_toggle_content clearfix\"><p>Battery life depends directly on usage.<br \/>\nUp to 5 years in standby mode, approximately 8 days at a 1-second interval.<br \/>\nThe new data logger version with a rechargeable battery lasts up to 25 years.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_3_wrapper preset--module--divi-button--ndf5nnvmbj_wrapper\"><a class=\"et_pb_button_3 et_pb_button et_pb_bg_layout_light et_animated et_pb_module et_block_module preset--module--divi-button--ndf5nnvmbj\" href=\"#form\" data-icon=\"5\">Contact Support<\/a><\/div>\n\n<div class=\"et_pb_text_8 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-text--default\" id=\"technische-funktionen\"><div class=\"et_pb_text_inner\"><h3>Technical Features<\/h3>\n<\/div><\/div>\n\n<div class=\"et_pb_text_9 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-text--default\" id=\"lesegeraete\"><div class=\"et_pb_text_inner\"><h4>Readers and Connectivity<\/h4>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_15 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_animated et_pb_module et_block_module preset--module--divi-toggle--xjmuxz329x\"><h3 class=\"et_pb_toggle_title\">What different modes are available on microsensys RFID readers?<\/h3><div class=\"et_pb_toggle_content clearfix\"><p>The RFID readers support two modes:<\/p>\n<ul>\n<li>SPC (Script Programmed Communication).<\/li>\n<li>DOC (Direct Online Communication).<\/li>\n<\/ul>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_16 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_animated et_pb_module et_block_module preset--module--divi-toggle--xjmuxz329x\"><h3 class=\"et_pb_toggle_title\">How can SPC mode be configured or a different SPC script be loaded onto the reader?<\/h3><div class=\"et_pb_toggle_content clearfix\"><p><span style=\"font-weight: 400;\">There is a detailed presentation from the support team (\"Bluetooth SPP Configurations rev002.pdf\") that explains the process.<\/span><\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_17 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_animated et_pb_module et_block_module preset--module--divi-toggle--xjmuxz329x\"><h3 class=\"et_pb_toggle_title\">Can USB RFID readers be operated in HID mode?<\/h3><div class=\"et_pb_toggle_content clearfix\"><p><span style=\"font-weight: 400;\">With the iID\u00ae HID converter, the device can also be operated as an HID keyboard.<\/span><\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_18 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_animated et_pb_module et_block_module preset--module--divi-toggle--xjmuxz329x\"><h3 class=\"et_pb_toggle_title\">How can the firmware of a microsensys RFID reader be updated?<\/h3><div class=\"et_pb_toggle_content clearfix\"><p><span style=\"font-weight: 400;\">Use the iID\u00ae Interface Configuration Tool:<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Navigate to \"i\" \u2192 \"Update\" (see documentation for details).<\/span><\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_19 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_animated et_pb_module et_block_module preset--module--divi-toggle--xjmuxz329x\"><h3 class=\"et_pb_toggle_title\">How can Bluetooth issues with the iID\u00ae PENsolid or iID\u00ae POCKETwork be resolved?<\/h3><div class=\"et_pb_toggle_content clearfix\"><p><span style=\"font-weight: 400;\">Perform a BT reset. Detailed instructions can be found in the sales documentation:<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">\"Bluetooth HID Configurations rev002.pdf\".<\/span><\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_20 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_animated et_pb_module et_block_module preset--module--divi-toggle--xjmuxz329x\"><h3 class=\"et_pb_toggle_title\">My Bluetooth reader is not connecting. What should I do? <\/h3><div class=\"et_pb_toggle_content clearfix\"><p>Step 1: Check if the reader is already connected to another device.<\/p>\n<p>Step 2: Check the Bluetooth LED or the Bluetooth symbol on the display. If the LED flashes or the symbol does not show three waves \u2192 the device is searching for a connection. <\/p>\n<p>Step 3: On your end device, search for the reader name + serial number in the connection overview.<\/p>\n<p>Step 4: If the device is already shown as paired:<\/p>\n<ul>\n<li>Remove pairing<\/li>\n<li>Reconnect device<\/li>\n<\/ul>\n<p>Step 5: For the correct device settings, use the Interface Configuration Tool.<\/p>\n<p>Step 6: If the connection still does not work:<br \/>Perform a Bluetooth reset using the Interface Configuration Tool.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_4_wrapper preset--module--divi-button--ndf5nnvmbj_wrapper\"><a class=\"et_pb_button_4 et_pb_button et_pb_bg_layout_light et_animated et_pb_module et_block_module preset--module--divi-button--ndf5nnvmbj\" href=\"#form\" data-icon=\"5\">Contact Support<\/a><\/div>\n\n<div class=\"et_pb_text_10 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-text--default\" id=\"sensoren-transponder\"><div class=\"et_pb_text_inner\"><h4>Sensors and Transponders<\/h4>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_21 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_animated et_pb_module et_block_module preset--module--divi-toggle--xjmuxz329x\"><h3 class=\"et_pb_toggle_title\">Why is the TELID\u00ae300 logger not working or showing error code (0x2C)?<\/h3><div class=\"et_pb_toggle_content clearfix\"><p>According to the TELID\u00ae300 error code documentation, this code most likely indicates that the battery is empty.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_22 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_animated et_pb_module et_block_module preset--module--divi-toggle--xjmuxz329x\"><h3 class=\"et_pb_toggle_title\">What is the ambient temperature range for TELID\u00ae devices?<\/h3><div class=\"et_pb_toggle_content clearfix\"><p>Recommended: -30 \u00b0C to +25 \u00b0C.<br \/>\nMaximum operating range: up to +150 \u00b0C (special PEEK version).<br \/>\nNot suitable for use in acids or hazardous environments.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_23 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_animated et_pb_module et_block_module preset--module--divi-toggle--xjmuxz329x\"><h3 class=\"et_pb_toggle_title\">How can I write data to transponders?<\/h3><div class=\"et_pb_toggle_content clearfix\"><p><strong>HF Transponders:<\/strong><\/p>\n<p>For HF transponders, DEMOsoft is sufficient for simple tasks. For mass initialization, we recommend INITtool. For complex or customized solutions, please contact us.  <\/p>\n<p><strong>UHF Transponders:<\/strong><\/p>\n<p>For UHF transponders, you can use DEMOsoft to write to user memory for simple tasks. For full programming, you can use the EPC Programmer (Android), or contact us for a complete customized solution. <\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_24 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_animated et_pb_module et_block_module preset--module--divi-toggle--xjmuxz329x\"><h3 class=\"et_pb_toggle_title\">Can the data on the transponder be overwritten?<\/h3><div class=\"et_pb_toggle_content clearfix\"><p>Basically, yes. Depending on the transponder type, data can be overwritten with our tools (DEMOsoft, INITtool, EPC Programmer).<br \/>\nYou can also set transponders to read-only (fully or partially) to prevent overwriting.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_25 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_animated et_pb_module et_block_module preset--module--divi-toggle--xjmuxz329x\"><h3 class=\"et_pb_toggle_title\">Can I set a password to protect against overwriting?<\/h3><div class=\"et_pb_toggle_content clearfix\"><p>Yes. Most transponders support this function.<br \/>\nPlease let us know your transponder type so we can check compatibility. <\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_5_wrapper preset--module--divi-button--ndf5nnvmbj_wrapper\"><a class=\"et_pb_button_5 et_pb_button et_pb_bg_layout_light et_animated et_pb_module et_block_module preset--module--divi-button--ndf5nnvmbj\" href=\"#form\" data-icon=\"5\">Contact Support<\/a><\/div>\n\n<div class=\"et_pb_text_11 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-text--default\" id=\"allgemein\"><div class=\"et_pb_text_inner\"><h4>General Questions<\/h4>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_26 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_animated et_pb_module et_block_module preset--module--divi-toggle--xjmuxz329x\"><h3 class=\"et_pb_toggle_title\">Which frequencies and standards are supported?<\/h3><div class=\"et_pb_toggle_content clearfix\"><p>HF (13.56 MHz, ISO14443\/15693), UHF (EPC Gen2, ISO18000-6C), LEGIC, NFC, sensor-based RFID (TELID).<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_27 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_animated et_pb_module et_block_module preset--module--divi-toggle--xjmuxz329x\"><h3 class=\"et_pb_toggle_title\">Whom do I contact for technical problems or complaints?<\/h3><div class=\"et_pb_toggle_content clearfix\"><p>You can reach us by email at <a href=\"mailto:support@microsensys.de\">support@microsensys.de<\/a>.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_28 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_animated et_pb_module et_block_module preset--module--divi-toggle--xjmuxz329x\"><h3 class=\"et_pb_toggle_title\">How does LAN configuration work?<\/h3><div class=\"et_pb_toggle_content clearfix\"><p>With the iID LAN Config Tool: Search via DHCP\/manual, configure IP settings and ports, and perform updates.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_6_wrapper preset--module--divi-button--ndf5nnvmbj_wrapper\"><a class=\"et_pb_button_6 et_pb_button et_pb_bg_layout_light et_animated et_pb_module et_block_module preset--module--divi-button--ndf5nnvmbj\" href=\"#form\" data-icon=\"5\">Contact Support<\/a><\/div>\n\n<div class=\"et_pb_text_12 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-text--default\" id=\"software\"><div class=\"et_pb_text_inner\"><h3>Software<\/h3>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_29 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_animated et_pb_module et_block_module preset--module--divi-toggle--xjmuxz329x\"><h3 class=\"et_pb_toggle_title\">I have purchased hardware. Where can I find the appropriate software? <\/h3><div class=\"et_pb_toggle_content clearfix\"><p><span style=\"font-weight: 400;\">Our general software can be found at <a href=\"https:\/\/microsensys.de\/downloads\">microsensys.de\/downloads<\/a>.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For more information, please refer to the Installation Links section.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For paid software, please contact us by email at <a href=\"mailto:info@microsensys.de\">info@microsensys.de<\/a>.<\/span><\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_30 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_animated et_pb_module et_block_module preset--module--divi-toggle--xjmuxz329x\"><h3 class=\"et_pb_toggle_title\">Where can I find USB drivers?<\/h3><div class=\"et_pb_toggle_content clearfix\"><p><span style=\"font-weight: 400;\">These are available in the Installation Links section.<\/span><\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_31 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_animated et_pb_module et_block_module preset--module--divi-toggle--xjmuxz329x\"><h3 class=\"et_pb_toggle_title\">Where can I find SDKs?<\/h3><div class=\"et_pb_toggle_content clearfix\"><p><span style=\"font-weight: 400;\">These are available for download at <a href=\"https:\/\/microsensys.de\/downloads\">microsensys.de\/downloads<\/a> or on the Microsensys GitHub page: <a href=\"https:\/\/github.com\/Micro-Sensys\">Micro-Sensys GmbH \u00b7 GitHub<\/a>.<\/span><\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_32 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_animated et_pb_module et_block_module preset--module--divi-toggle--xjmuxz329x\"><h3 class=\"et_pb_toggle_title\">Where can I find TELID\u00aesoft for operating TELID\u00ae devices?<\/h3><div class=\"et_pb_toggle_content clearfix\"><p>Select CDContent TELIDSoft at:<br \/><a href=\"https:\/\/bit.ly\/MssInstall_TELIDsoft\" target=\"_blank\" rel=\"noopener\">https:\/\/bit.ly\/MssInstall_TELIDsoft<\/a><\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_33 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_animated et_pb_module et_block_module preset--module--divi-toggle--xjmuxz329x\"><h3 class=\"et_pb_toggle_title\">What software\/tools are available for operating microsensys RFID readers?<\/h3><div class=\"et_pb_toggle_content clearfix\"><p>The available software and tools depend on the specific reader, as each reader may have different applications and areas of use. Most tools can be downloaded at microsensys.de\/downloads or in the Installation Links section. <\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_7_wrapper preset--module--divi-button--ndf5nnvmbj_wrapper\"><a class=\"et_pb_button_7 et_pb_button et_pb_bg_layout_light et_animated et_pb_module et_block_module preset--module--divi-button--ndf5nnvmbj\" href=\"#form\" data-icon=\"5\">Contact Support<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_section_3 et_pb_section et_section_regular et_flex_section et_animated preset--module--divi-section--tdq3bophya\" id=\"installationen\">\n<div class=\"et_pb_row_3 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_3 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_13 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-text--ylmmvwaaza\"><div class=\"et_pb_text_inner\"><p>Installation Links Overview<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_text_14 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><h2>Installation Links<\/h2>\n<\/div><\/div>\n\n<div class=\"et_pb_row_4 et_pb_row et_pb_row_nested et_flex_row\">\n<div class=\"et_pb_column_4 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_12_24 et_flex_column_12_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_blurb_0 et_pb_blurb et_pb_bg_layout_light et_pb_blurb_position_left et_pb_module et_block_module\"><div class=\"et_pb_blurb_content\"><div class=\"et_pb_main_blurb_image\"><span class=\"et_pb_image_wrap\"><span class=\"et-pb-icon et_animated et_animated\">\ue004<\/span><\/span><\/div><div class=\"et_pb_blurb_container\"><h4 class=\"et_pb_module_header\">Windows Installation<\/h4><div class=\"et_pb_blurb_description\"><ul>\n<li>MSS Package (DEMOsoft, CONNECTIONtool, CONFIGtool)<a href=\"https:\/\/bit.ly\/MssInstallPackage\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"MSS-Paket (DEMOsoft, CONNECTIONtool, CONFIGtool) herunterladen (\u00f6ffnet in neuem Tab)\"><br \/>Download now \u2192<br \/><\/a><\/li>\n<li>iID\u00ae DEMOsoft \u2013 Control read\/write operations on RFID transponders<a href=\"https:\/\/bit.ly\/MssInstall_DEMOsoft\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"iID DEMOsoft herunterladen (\u00f6ffnet in neuem Tab)\"><br \/>Download now \u2192<br \/><\/a><\/li>\n<li>iID\u00ae CONNECTION tool \u2013 Configure RFID reader connection settings<a href=\"https:\/\/bit.ly\/MssInstall_CONNECTIONtool\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"iID CONNECTION tool herunterladen (\u00f6ffnet in neuem Tab)\"><br \/>Download now \u2192<br \/><\/a><\/li>\n<li>iID\u00ae Interface Configuration Tool \u2013 Set RFID reader configuration parameters<a href=\"https:\/\/bit.ly\/MssInstall_CONFIGtool\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"iID Interface Configuration Tool herunterladen (\u00f6ffnet in neuem Tab)\"><br \/>Download now \u2192<br \/><\/a><\/li>\n<li>TELID\u00ae 200 Config Tool \u2013 Parameterization tool for TELID\u00ae200<a href=\"https:\/\/bit.ly\/MssInstall_TELID200config\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"TELID 200 Config Tool herunterladen (\u00f6ffnet in neuem Tab)\"><br \/>Download now \u2192<br \/><\/a><\/li>\n<li>TELID\u00aesoft \u2013 Windows application for TELID\u00ae300 data loggers<a href=\"https:\/\/bit.ly\/MssInstall_TELIDsoft\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"TELIDsoft herunterladen (\u00f6ffnet in neuem Tab)\"><br \/>Download now \u2192<\/a><\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div>\n<\/div>\n\n<div class=\"et_pb_column_5 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_12_24 et_flex_column_12_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_blurb_1 et_pb_blurb et_pb_bg_layout_light et_pb_blurb_position_left et_pb_module et_block_module\"><div class=\"et_pb_blurb_content\"><div class=\"et_pb_main_blurb_image\"><span class=\"et_pb_image_wrap\"><span class=\"et-pb-icon et_animated et_animated\">\ue004<\/span><\/span><\/div><div class=\"et_pb_blurb_container\"><h4 class=\"et_pb_module_header\">Android Installation<\/h4><div class=\"et_pb_blurb_description\"><ul>\n<li>iID\u00ae DEMOsoft Android App \u2013 Control read\/write operations on RFID transponders<a href=\"https:\/\/play.google.com\/store\/search?q=microsensys+demosoft\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"iID DEMOsoft Android App bei Google Play \u00f6ffnen (\u00f6ffnet in neuem Tab)\"><br \/>Download now \u2192<br \/><\/a><\/li>\n<li>All microsensys Android apps<br \/><a href=\"https:\/\/play.google.com\/store\/apps\/developer?id=microsensys++-+make+things+wireless\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Alle microsensys Android Apps bei Google Play \u00f6ffnen (\u00f6ffnet in neuem Tab)\">Download now \u2192<\/a><\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div>\n\n<div class=\"et_pb_blurb_2 et_pb_blurb et_pb_bg_layout_light et_pb_blurb_position_left et_pb_module et_block_module\"><div class=\"et_pb_blurb_content\"><div class=\"et_pb_main_blurb_image\"><span class=\"et_pb_image_wrap\"><span class=\"et-pb-icon et_animated et_animated\">\ue004<\/span><\/span><\/div><div class=\"et_pb_blurb_container\"><h4 class=\"et_pb_module_header\">iOS Installation<\/h4><div class=\"et_pb_blurb_description\"><ul>\n<li>TELID\u00aestation iOS app<br \/><a href=\"https:\/\/apps.apple.com\/de\/app\/telid-station\/id6747256286\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"TELID station App im App Store \u00f6ffnen (\u00f6ffnet in neuem Tab)\">Download now \u2192<\/a><\/li>\n<li>TELID\u00ae7 SENSORsoft iOS app<br \/><a href=\"https:\/\/apps.apple.com\/de\/app\/telid-7-sensorsoft\/id6747051405\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"TELID 7 SENSORsoft App im App Store \u00f6ffnen (\u00f6ffnet in neuem Tab)\">Download now \u2192<\/a><\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div>\n\n<div class=\"et_pb_blurb_3 et_pb_blurb et_pb_bg_layout_light et_pb_blurb_position_left et_pb_module et_block_module\"><div class=\"et_pb_blurb_content\"><div class=\"et_pb_main_blurb_image\"><span class=\"et_pb_image_wrap\"><span class=\"et-pb-icon et_animated et_animated\">\ue004<\/span><\/span><\/div><div class=\"et_pb_blurb_container\"><h4 class=\"et_pb_module_header\">Further Installations<\/h4><div class=\"et_pb_blurb_description\"><ul>\n<li>USB Drivers<a href=\"https:\/\/bit.ly\/MssUsbDriver\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"USB-Treiber herunterladen (\u00f6ffnet in neuem Tab)\"><br \/>Download now \u2192<br \/><\/a><\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_row_5 et_pb_row et_pb_row_nested et_flex_row\">\n<div class=\"et_pb_column_6 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_8_wrapper preset--module--divi-button--f5t7d2kbg9_wrapper\"><a class=\"et_pb_button_8 et_pb_button et_pb_bg_layout_light et_animated et_pb_module et_block_module preset--module--divi-button--f5t7d2kbg9\" href=\"#form\">Contact Support<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_section_4 et_pb_section et_section_regular et_flex_section preset--module--divi-section--default\">\n<div class=\"et_pb_row_6 et_pb_row et_flex_row\" id=\"form\">\n<div class=\"et_pb_column_7 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_15 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-text--ylmmvwaaza\"><div class=\"et_pb_text_inner\"><p>Still have questions?<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_text_16 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><h2>Contact our support team directly!<\/h2>\n<\/div><\/div>\n\n<div class=\"et_pb_text_17 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module preset--module--divi-text--default\"><div class=\"et_pb_text_inner\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f241595-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"241595\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/241578#wpcf7-f241595-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" enctype=\"multipart\/form-data\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"241595\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f241595-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<div class=\"form-grid\" role=\"group\" aria-labelledby=\"support-h\">\n\t<h2 id=\"support-h\" class=\"screen-reader-text\">Support request\n\t<\/h2>\n\n <!-- Name -->\n\t<div class=\"half\">\n\t\t<p><label for=\"name\">Name*<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"name-123\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" id=\"name\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"name-123\" \/><\/span><br \/>\n<span id=\"name-error\" class=\"screen-reader-text\"><\/span>\n\t\t<\/p>\n\t<\/div>\n\n <!-- Firma -->\n\t<div class=\"half\">\n\t\t<p><label for=\"firma\">Company<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"firma\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" id=\"firma\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"firma\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\n <!-- E-Mail -->\n\t<div class=\"half\">\n\t\t<p><label for=\"email\">Email address*<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" id=\"email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"email\" \/><\/span><br \/>\n<span id=\"email-error\" class=\"screen-reader-text\"><\/span>\n\t\t<\/p>\n\t<\/div>\n\n <!-- Kategorie -->\n\t<div class=\"half\">\n\t\t<p><label for=\"kategorie\">Category*<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"kategorie\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" id=\"kategorie\" aria-required=\"true\" aria-invalid=\"false\" name=\"kategorie\"><option value=\"\">&#8212;Please choose an option&#8212;<\/option><option value=\"Error message\">Error message<\/option><option value=\"Hardware\">Hardware<\/option><option value=\"Script\">Script<\/option><option value=\"Software\">Software<\/option><option value=\"Connection\">Connection<\/option><option value=\"Other\">Other<\/option><\/select><\/span><br \/>\n<span id=\"kategorie-error\" class=\"screen-reader-text\"><\/span>\n\t\t<\/p>\n\t<\/div>\n\n <!-- Nachricht -->\n\t<div class=\"full\">\n\t\t<p><label for=\"nachricht\">Message*<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"nachricht\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" id=\"nachricht\" aria-required=\"true\" aria-invalid=\"false\" name=\"nachricht\"><\/textarea><\/span><br \/>\n<span id=\"nachricht-error\" class=\"screen-reader-text\"><\/span>\n\t\t<\/p>\n\t<\/div>\n\n <!-- Uploads -->\n\t<fieldset class=\"full\">\n\t\t<legend>Uploads (optional)\n\t\t<\/legend>\n\t\t<div class=\"half\">\n\t\t\t<p><label for=\"bilder\">Images (JPG\/PNG, max. 10 MB, multiple possible)<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"bilder\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" id=\"bilder\" accept=\".jpg,.jpeg,.png\" aria-invalid=\"false\" type=\"file\" name=\"bilder\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"half\">\n\t\t\t<p><label for=\"dokumente\">Documents (PDF\/DOC, max. 10 MB, multiple possible)<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"dokumente\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" id=\"dokumente\" accept=\".pdf,.doc,.docx,.odt\" aria-invalid=\"false\" type=\"file\" name=\"dokumente\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/fieldset>\n\t<div class=\"full\">\n\t\t<p><label class=\"pf-checkbox-wrapper\"><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"acceptance-585\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><input type=\"checkbox\" name=\"acceptance-585\" value=\"1\" id=\"acceptance-585\" aria-invalid=\"false\" \/><\/span><\/span><\/span><br \/>\n<span class=\"pf-checkbox-text\">I have read the privacy policy and consent to the processing of my data.<\/span><br \/>\n<\/label>\n\t\t<\/p>\n\t<\/div>\n\n <!-- Submit -->\n\t<div class=\"full\">\n\t\t<p><input class=\"wpcf7-form-control wpcf7-submit 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